Refund Policy

Effective Date: March 21, 2025

Thank you for choosing Clarissa Ellington Support. We want you to be satisfied with your experience. This Refund Policy outlines the terms under which refunds or returns may be requested for purchases made through https://clarissa.ellingtonsupport.com/.

1. Return Period

We offer a 30-day return policy. You have 30 days from the date you receive your item or service to request a return or refund.

2. Eligibility for Returns

To qualify for a return or refund, your item must meet the following conditions:

• It must be unused, in the same condition as when you received it, and in its original packaging (if applicable).
• For physical products, tags must still be attached.
• You must provide proof of purchase, such as a receipt or order confirmation.

3. How to Request a Return

To initiate a return, please contact us at [Insert your contact email here]. If your request is approved, we’ll provide you with a return shipping label (if applicable) and instructions on how to return your item. Items sent back without prior approval will not be accepted.

For any questions about returns, feel free to reach out to us at [Insert your contact email here].

4. Damages and Issues

Please review your purchase upon receipt. If you receive a defective, damaged, or incorrect item, contact us immediately at [Insert your contact email here]. We’ll assess the situation and work to resolve it promptly.

5. Non-Returnable Items

Certain items are not eligible for returns or refunds, including:

• Custom-made or personalized products.
• Perishable goods (e.g., food, flowers, or plants, if applicable).
• Personal care items (e.g., beauty products, if applicable).
• Hazardous materials, flammable liquids, or gases.
• Sale items or gift cards (if offered).

If you’re unsure about your item’s eligibility, please contact us for clarification.

6. Exchanges

We do not currently offer direct exchanges. If you’d like a different item, please return the original purchase following the steps above. Once your return is processed, you may place a new order for the desired item.

7. Refund Process

Once we receive and inspect your returned item, we’ll notify you by email about whether your refund is approved. If approved, your refund will be processed to your original payment method within a reasonable timeframe. Note that it may take additional time for your bank or credit card provider to reflect the refund in your account.